Our Commitment

Customer Care

We want you to be delighted with your choice to shop with Mother Earth Food. We’re excited about bringing delicious, healthy local food to your door and we want you to share in that excitement. The world of food is imperfect – but, our goal is to exceed your expectations each time you receive food from us. We want to make sure you are completely satisfied with your order. If you experience anything less, please reach out to us so we can "make it right".  If an item is not up to our high-quality standards, something is missing from your order, or any other issue comes up, please contact us.

Planet Care

Mother Earth Food is dedicated to creating a sustainable future. We strive to do our part to maintain the utmost environmental integrity in every aspect of our business and to always work towards lessening our carbon footprint – the most important impact we can have right now when it comes to everyone’s well-being. To this end, we believe that information is power. We do our best to help you understand how your food is raised – and we will always be transparent with that information. Because we see this as such an important part of what we do, we are in daily contact with our grower and food artisan partners to ensure that we offer only food that is produced with the next generation in mind - placing the care and sustainability of their future above all else.

Local Care

Mother Earth Food utilizes local, sustainable, and organic produce whenever possible. The only time we might supplement with produce outside our region is occasionally during the winter months. Local food ensures the highest quality, while reducing the food transportation miles and the carbon footprint that comes with it.

We also believe in giving back to the local community that supports us. While we are a small business, when it comes to supporting our community, our heart grows large. Each year we donate to local non-profit organizations such as Bountiful Cities (an Asheville-based organization dedicated to teaching sustainable agriculture skills and resources in urban environments to promote social justice and economic viability) and the Wildlife Sanctuary. Since we first opened our doors in 2012, Mother Earth Food has supported our local growers and producers (and thereby our local economy) by procuring over $7.8m of local food - and since covid (in the past 2 years) that number alone is $3.7m. All this money goes directly to our local farmers and food producers and then gets turned back into our local economy! Think globally and act locally is our guiding principle.

Ecology Care

By using Mother Earth Food, you cut down on your need to visit the supermarket. A result of this is less travel time to the grocery store in cars which contributes to a cumulative reduction in the number of travel miles in Western North Carolina and Upstate South Carolina. We are committed to reducing our carbon footprint, and by eating local foods you dramatically reduce your average food to plate miles, which is currently at 1,500 in the United States. That’s more than just helping our community . . . that ripple effect is helping to change the world.

Health Care

At Mother Earth Food, we are dedicated to food integrity. Our strict produce and grocery procurement standards restrict any artificial ingredients, GMOs, synthetic pesticides, herbicides and fertilizers, and any other ingredients that are potentially hazardous to human health and the environment. We are mindful not only of the health and well-being of our planet, but of your personal health as well.