Contact Us

CLICK HERE for online customer support

Mother Earth Food Delivery Customer Care will request additional information, or resolve issue and confirm on or before the next business day. If concern is urgent, please call (828)275-3500. Thank you!

 

Address

29 Hawk Hill Road
Asheville, NC 28806

 

Directions

GPS address is 151 Cedar Hill Road, Asheville, NC 28806.
Turn into gate at the entrance of Smith Mill Works, and go down the lane to green warehouse.

 

Warehouse Pick Up Hours

Thursday 10-3
Saturday 9-2

Account Management

From the "My Account" drop-down menu:

 

“ACCOUNT INFO”

Location PinThis where you can find all of your personal information associated with your Mother Earth Food account. From here you can edit your contact, billing, delivery and payment information.

 

“UPCOMING DELIVERIES”

Delivery TruckThis is where you can see a list of your upcoming orders for the next few weeks to be delivered on Thursday, Friday or Saturday based on your address including the order number. Additionaly, each order includes a list of the individual items in each order.

 

“Delivery Hold”

Delivery BinGoing away or on vacation? Need to Skip a delivery? Set the date you are leaving/returning.

Setting vacation/away dates will tell the system that you don't want your delivery durring the time-frame you specify – after the "Returning" date has been reached, the system will automatically start your deliveries again – nothing further to do on your part.

 

“Recurring Items”

RadishWhen adding an item to your basket, you can choose to make that item recurring so it will automatically be be in your basket every week, every other week, every month or on specific dates depending on what you select from the drop-down menu. Here you can view, delete or change the quantity of your recurring items.

 

“Delivery History”

CartHere you can see a list of all your past orders and view the items you purchased. You can also print out a full list of the items from a specific order from this page

 

“Preferences”

ComputerFrom here you can opt in or out of the MEF Newsletters. Additionally, you can leave notes and instructions for the delivery driver such as where to leave your bin and other special instructions.

 

MY DELIVERIES

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